iPhone - Charter mail setup

Set up iPhone Charter

On this page you'll find the Charter mail settings for iPhone and iPad. Besides an overview with the imap and pop3 server mailsettings for Charter, we offer you a comprehensive guide for setting up your Charter email on your iPhone or iPad.

The exact steps may vary by model, but all the settings can to be found here. If you don't succeed or you think something is not right, do not hesitate to ask your question at the bottom of the page!

1 Choose settings

2 Scroll down and choose Mail, Contacts and Calendars

3 Tap Add account and select Other

4 Tap Add Mail Account and enter the following information:

Name: your name
Email: your Charter email-address
Password: your Charter email-password
Description: enter "Charter"

5 Choose imap under incoming mail server and enter the following information:

Hostname: mobile.charter.net
Username: email
Password: your email-password

6 Scroll down and under outgoing mail server, enter the following information:

Hostname: mobile.charter.net
Username: email
Password: your email-password

7 Tap save and in select your emailadress in the next screen.

8 Scroll down and under outgoing mail server choose SMTP.

9 Under Main server select mobile.charter.net and make sure the following information is displayed:

SSL: ssl
Serverport: 587

10 Tap done and go to the previous screen. Choose Advanced and make sure the following information is correct:

SSL: ssl
Serverport: mobile.charter.net

11 Again, go back to the previous screen. Restart your iPhone to finish the setup!

Question and Answer

  • I cannot send outgoing email on my new iPhone 8. Incoming is fine. Outgoing server I have host name as mail.charter.net user name is email address and password is correct. Error message says cannot connect using so. Try without? When I say yes it says smtp server mail.charter.net not responding. Please help!

    2 days ago
  • My charter email account is saying that it now only works on at&t networks. I cannot get email on my iphone anymore

    3 days ago
  • How do you set up an ipod touch to read the contacts from my charter account?

    5 days ago
  • Unable to set up charter email on my Macbook or iPhone. Followed all of the prompts, restarted...it just spins, then says that it is unable to verify based on the incoming server. I can get email on spectrum, but that's not acceptable for functionality.

    5 days ago
  • For the past two weeks my wife and I have been unable to send e-mail from our Mac computers or our iPads. Establishing a new e-mail account from these devices does not work: the "verifying" message just spins until it times out. The problem is with Charter, not Apple.

    5 days ago
  • My charter email account is saying that it now only works on at&t networks. I cannot get email on my iphone anymore. I have tried the native iphone mail app and through the Outlook app.

    1 week ago
  • Having the same problem, support is so "helpful" telling me to use my browser on my phone to access my email. What a joke!

    1 week ago
  • My charter email account is saying that it now only works on at&t networks. I cannot get email on my iphone anymore. I have tried the native iphone mail app and through the Outlook app.

    2 weeks ago
  • After last update, can not send mail but receives OK

    2 weeks ago
  • Trying to set up email me n new phone. What is inspired path prefix?

    1 month ago

Ask something or provide an answer!

Mail settings Charter

POP / IMAP imap
Incoming server mobile.charter.net
Incoming port 993
SSl (security) incoming ssl
Outgoing server mobile.charter.net
Outgoing port 587
Requires sign-in yes