iPhone - Charter mail setup

Set up iPhone Charter

On this page you'll find the Charter mail settings for iPhone and iPad. Besides an overview with the imap and pop3 server mailsettings for Charter, we offer you a comprehensive guide for setting up your Charter email on your iPhone or iPad.

The exact steps may vary by model, but all the settings can to be found here. If you don't succeed or you think something is not right, do not hesitate to ask your question at the bottom of the page!

1 Choose settings

2 Scroll down and choose Mail, Contacts and Calendars

3 Tap Add account and select Other

4 Tap Add Mail Account and enter the following information:

Name: your name
Email: your Charter email-address
Password: your Charter email-password
Description: enter "Charter"

5 Choose imap under incoming mail server and enter the following information:

Hostname: mobile.charter.net
Username: email
Password: your email-password

6 Scroll down and under outgoing mail server, enter the following information:

Hostname: mobile.charter.net
Username: email
Password: your email-password

7 Tap save and in select your emailadress in the next screen.

8 Scroll down and under outgoing mail server choose SMTP.

9 Under Main server select mobile.charter.net and make sure the following information is displayed:

SSL: ssl
Serverport: 587

10 Tap done and go to the previous screen. Choose Advanced and make sure the following information is correct:

SSL: ssl
Serverport: mobile.charter.net

11 Again, go back to the previous screen. Restart your iPhone to finish the setup!

Question and Answer

  • I have used all mail settings listed on website but can only get sent mail no inbox on my iPhone. Settings are right per website and sent mail shows but nothing comes in. What else can I do? Deleted and re-entered account and rebooted phone.

    1 month ago
  • I keep getting a pop up message “IMAP password incorrect. I have forgotten my password for charter.net. I am not receiving emails. How can I retrieve my password

    2 months ago
  • Hi I need to change my gmail password. I don’t know how. Can u help?

    2 months ago
  • Can you tell me how to get rid of an outlook 2016email folder without a name? And what I should do prior to removal so I don't mess up any settings? I tried to send you a picture, but no luck. Thanks in advance

    2 months ago
  • I have deleted all my emails on my Charter account but they are still there on my iPad. Why won’t they go away?

    2 months ago
  • I’d love to ask a question but my email won’t work so I can’t get the answer.

    3 months ago
  • How to “delete all” emails from my iphpne5 Can delete fr my tablet but they remain on my phone.

    3 months ago
  • Forgot password.

    4 months ago
  • Is password for charter account same as email password?

    4 months ago
  • Hello Emails that I have sent a year ago are being resent with today’s date Please tell me how to stop that from happening Thanks!

    4 months ago

Ask something or provide an answer!

Mail settings Charter

POP / IMAP imap
Incoming server mobile.charter.net
Incoming port 993
SSl (security) incoming ssl
Outgoing server mobile.charter.net
Outgoing port 587
Requires sign-in yes