Charter email settings for iPhone

On this page you find the Charter mail settings for iPhone. Follow the step-by-step iPhone guide or use the settings overview with the imap and pop3 server email settings for Charter.

Mail settings Charter

POP / IMAP	imap
Incoming server	mobile.charter.net
Incoming port	993
SSl (security) incoming	ssl
Outgoing server	mobile.charter.net
Outgoing port	587
Requires sign-in	yes

iPhone guide to setup Charter mail

1 Open 'Settings', click on 'Passwords & accounts' and 'Add account'.

Click on your provider name if it's listed, otherwise click on 'Other'

2 Choose 'Add mail account', and enter the following information:

Name: your own name
Email: your Charter email address
Password: your Charter email password
Description: a personal description

3 Choose imap and enter the following details under 'Incoming mail server':

Hostname: mobile.charter.net
Username: your Charter email address
Password: your Charter email password

4 Under 'Outgoing mail server' enter the details below and choose 'next':

Hostname: mobile.charter.net
Username: your Charter email address
Password: your Charter email password

5 Make sure 'Email' is checked and click 'Save'.

Your email account is now saved. In the next steps we check if all settings are correct.

6 Click on your newly created email address and choose 'Advanced'. Make sure that the following data is correct under 'Incoming server':

Use SSL: on
Identity check: password
Server port: 993

7 Go back to the previous screen and under 'Outgoing server' click on mobile.charter.net. Make sure the following information is correct:

Use SSL: on
Identity check: password
Server port: 587

8 Choose 'Done' at the top right and restart the iPhone to activate the settings.

Congratulations, your account is now set up. Open the mail app to use your account.

Question and Answer

Have a question regarding your iPhone email setup or think you can help other Charter users out? Please comment below!

I have lost my Charter email icon on my iPhone6. I have tried to delete the account and reload but it is still not there. How do I add it to my screen?
1 month ago
Doesn’t anyone answer the questions? The first 3 on this page pertain to my email problems.
2 months ago
Can’t get my emails. Keeps refusing my password!
2 months ago
How do I change my password?
2 months ago
I am getting my emails on my computer but I am not receiving my emails on my phone!
3 months ago
I changed my email password this morning and I have not received any emails since. What happened?
7 months ago
I have used all mail settings listed on website but can only get sent mail no inbox on my iPhone. Settings are right per website and sent mail shows but nothing comes in. What else can I do? Deleted and re-entered account and rebooted phone.
10 months ago
I keep getting a pop up message “IMAP password incorrect. I have forgotten my password for charter.net. I am not receiving emails. How can I retrieve my password
10 months ago
Hi I need to change my gmail password. I don’t know how. Can u help?
10 months ago
Can you tell me how to get rid of an outlook 2016email folder without a name? And what I should do prior to removal so I don't mess up any settings? I tried to send you a picture, but no luck. Thanks in advance
10 months ago